Privacy Policy Page

Gibika Grocery E-commerce Website Privacy Policy

Gibika is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our e-commerce platform to purchase grocery items. By using the Gibika website, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and other information you provide when registering for an account or making a purchase.

Payment Information: When you make a purchase, we may collect payment information, such as credit card details, to facilitate transactions.

Order History: We maintain records of your order history and preferences to enhance your shopping experience.

Browsing Information: We collect information about your use of our website, including your IP address, browser type, and the pages you visit.

Cookies and Similar Technologies: We use cookies and similar technologies to collect data for analytical and marketing purposes. You can control cookie settings through your browser.

2. How We Use Your Information:

We use your information for the following purposes:

Order Processing: To process and fulfill your orders, including order confirmation, delivery, and customer support.

Account Management: To manage your account, including account creation, authentication, and password reset.

Communication: To send order updates, promotional offers, newsletters, and respond to your inquiries.

Marketing: To provide you with personalized content and offers based on your shopping history and preferences.

Website Improvements: To analyze website usage, track trends, and enhance our website's functionality and user experience.

3. Sharing Your Information:

We may share your information with third parties for the following purposes:

Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, delivery services, and customer support.

Legal Obligations: We may disclose your information to comply with legal requirements, protect our rights and safety, and address fraud or security concerns.

Business Transfers: If we undergo a change of ownership or merge with another entity, your information may be transferred to the new owners or partners.

4. Security:

We take reasonable measures to safeguard your information and protect it from unauthorized access, use, or disclosure. This includes data encryption, secure server hosting, and regular security assessments.

5. Data Retention:

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Choices:

You can manage your information by:

Updating your account details.

Adjusting your communication preferences.

Controlling cookie settings in your browser.

7. Children's Privacy:

Gibika's services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

9. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at gibika7@gmail.com.

Thank you for choosing Gibika for your grocery shopping needs. We value your trust and are committed to protecting your privacy and providing a secure and enjoyable shopping experience.